Shipping details

Our shipping is always FREE

Getting your order to you quickly and safely is very important to us. That’s why we entrust our deliveries to carefully selected partners worldwide. We pack your order carefully with trust that you will immediately fall in love with the products you have chosen.

 

Delivery information

All new orders will be processed during work days, Monday – Friday between 9:00 – 16:00. Once your order is processed and ready to leave our facilities you will receive an email. Your order will be delivered on business days. All parcels must be signed for by the recipient.

After we roast your order, we will send it within 48 hours after receiving the payment. We ship all orders with a registered delivery, however delivery tracking may not be available in some cases depending on destination and shipping company.

If selected product is out of stock, we will send an estimated shipping date to your email.

Refund policy

In case of damaged produt or its packaging or any other product issues regarding it's quality,  you can ask for a refund cia our contact form. Refunds are made via STRIPE system directly back to your credit card used within 5 business days.  
 

Delivery time

We ship worldwide! Delivery time might differ depending on your location.

Standard shipping normally takes: 

5 – 15 business days for Europe;

2 – 4 weeks for USA and Canada;

From 4 weeks for Australia, Japan, China and the rest of the World.

If you are unable to find your location in the list or get a quote, please contact us via our customer support form. We will try to find the way to deliver your order.

 

Shipping methods

We ship worldwide using different shipping methods:

Post Registered Mail
International delivery couriers (for b2b orders only)

Express delivery through special courier delivery service is also available. For any further information please contact our customer service

 

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